Thank you for shopping with HillarHarlee. This Shipping Policy explains how we process and deliver orders placed through our website.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location and shipping method.
Typical delivery times:
- Domestic Orders: 5–10 business days
- International Orders: 7–20 business days
Please note that delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on the destination and selected shipping method.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
When available, tracking information will be sent to the email address provided during checkout once your order has shipped.
Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided during checkout.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we will work with the shipping carrier to investigate the issue.
While we will do our best to assist, we cannot guarantee replacement or reimbursement for delays caused by shipping carriers.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.
These charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: [email protected]